Description
The Outstanding Customer Service Award honours a business of any size that is a leader in providing exceptional customer service; serves as a role model, mentor or example of excellence to other businesses; and exhibits a commitment to the community. Nominees must be able to provide up to 10 testimonials from customers dated within the last 2 years.
Requirements
Eligibility Requirements:
- Nominee must be an active business located or operating in the Greater Victoria Region
- Nominee does not have to be a member to be nominated, but must be a member to move on in judging
- Nominee must provide up to 10 testimonials – letters, emails or virtual reviews - from customers dated within the last 2 years
- Staff, immediate family and current Board members of The Chamber are not eligible to be nominated for this award
Two finalists will be announced after the judging period and invited to attend the 2023 Business Awards on 6:00pm, May 4, 2023 where the winner will be announced.
The two finalists will be contacted and filmed for a short video featuring their business that will be presented at the 2023 Business Awards. Ideally the video should feature/highlight the person who will be representing their business at the 2023 Business Awards.
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Criteria
| Criterion | Weight |
|---|---|
| Displays commitment to excellence in customer service | 30.0% |
| Business serves as a role model, mentor or example of excellence to other businesses | 30.0% |
| Business demonstrates commitment to community? | 30.0% |
| Other noteworthy contributions and accomplishments | 10.0% |